Book an appointment with a tutor!
Find SI and MSG Session Days and Times!

FOR STUDENTS

How do I book an appointment with a tutor in TutorTrac?

Steps to finding a Hub Individual Peer Tutor in TutorTrac:

  1. Login to TutorTrac using Lafayette Network Credentials (ie. smithj, password)
  2. Click Search Availability
  3. Select Center: Peer Tutoring
  4. Select Section Use drop-down arrow
  5. Click Search and Availability Schedule will display Sessions
  6. Click on Time of the session to book
  7. Enter Notes to send to Tutor
  8.  Click Save and Session Booked
  9.  You will receive an email confirmation of the session.
  10. Click Main Menu
  11. Welcome page Upcoming Events displays your appointment.
  12. Email confirmation with appointment details will be sent to your lafayette email.

 

Where do I meet my tutor?

Setting location for Tutor appointment

  1. Your tutor will contact you via email to arrange the location of your session.
  2. You should arrive on time and be prepared for the session.

How do I add the appointment to my google calendar?

  1. Find and open the Appointment Confirmation Peer Tutoring email from resourcehub@lafayette.edu.
  2. Download the invite.ics found in the email.
  3. Open your Google Calendar.
  4. Find  Other Calendar.
  5. Click (+).
  6. Click Import and  Import box opens.
  7. Select the .ics file on your computer.
  8. Select the calendar you want to add.
  9. Click Import and it is added to your calendar.

Where do I find all the appointments I booked?

  1. Login to TutorTrac using Lafayette Network Credentials (ie. smithj, password)
  2. On the Welcome page find Upcoming Events
  3. All appointments will be listed.

How do I cancel my tutor appointment?

Appointments can only be canceled up to 2 hours prior to the session.  

  1. Login to TutorTrac using Lafayette Network Credentials (ie. smithj, password).
  2. Find Session on student Welcome page Upcoming Events.
  3. Click on (X) and the Appointment Cancellation box opens.
  4. Enter the Reason for canceling.
  5. Click Confirm Cancellation.

How do I get the mobile-friendly version?

  1. Using your phone or tablet
  2. Login to TutorTrac using Lafayette Network Credentials (ie. smithj, password).
  3. Under Student Options box, Click switch to mobile view, ipad/tablet, or phone depending on your device.

How do I find the Mentored Study Group for my course?

  1. Login to TutorTrac using Lafayette Network Credentials (ie. smithj, password)
  2. Click Search Availability
  3. Select Center: Mentored Study Group
  4. Select Section Use drop down arrow.  Only courses with MSG associated will display for selection.
  5. Click Search and Availability Schedule will display Session.  
  6. Contact the Hub or refer to the course Moodle site for the zoom meeting  link for the Mentored Study Group Session.

How do I find a Supplemental Instruction Session?

  1. Login to TutorTrac using Lafayette Network Credentials (ie. smithj, password)
  2. Click Search Availability
  3. Select Center: Supplemental Instruction
  4. Select Section Use drop down arrow. Only courses that have SI associated with display in the selection.
  5. Click Search and Availability Schedule will display Session
  6. Contact resourcehub@lafayette.edu or refer to the class Moodle site for the link to the session.

FOR TUTORS

How do I block time on my schedule or block a current appointment time?

 

  1. Login to TutorTrac using Lafayette Network Credentials (ie. smithj, password)
  2. In Track Navigation box Click Tracman
  3. Select Schedule and your schedule for the week will display.
  4. Go to the day and start time.  Hold your mouse click and drag your mouse down to an End Time. Then release the mouse click.
  5. Availability Box will open.  UnClick the “is Availability?” Box in the upper right corner.
  6. Check that date, start, and end time are correct. Click Save.  
  7. Students can not book appointments for the blocked time.  It only blocks the time for that one meeting date.
  8. This can be repeated for any time throughout the semester that you need to remove your appointment availability.

 

How do I add appointments to my schedule?

  1. Login to TutorTrac using Lafayette Network Credentials (ie. smithj, password)
  2. In Track Navigation box Click Tracman
  3. Select Schedule and your schedule for the week will display.  Use month on left to go to the week you want to add time.
  4. Go to the day and start time.  Hold your mouse click and drag your mouse down to an End Time. Then release the mouse click.
  5. Availability Box will open.
  6. Update Reason to Individual Tutoring
  7. Change Max:  to 1 Students
  8. Check that date, start, and end time are correct. Click Save.  
  9. Students can then book that time or you can add a student you are working with to that availability.  Steps for adding tutee to appointment outlined in next FAQ.

How do I add a student to an appointment?

  1. In Track Navigation box Click Tracman
  2. Select Schedule and your schedule for the week will display.
  3. Find the day and time-slot that you want to add tutee.
  4. In the appointment time slot, Click on the white drop-down arrow.  A search box will open.
  5. Enter the tutee’s last name in the search box.  Select the tutee from the list by clicking on the >>>>>.
  6. An appointment box will open, Click Save.
  7. The tutee is now booked for the appointment.
  8. You and the tutee will receive the confirmation emails.

How do I update appointments to indicate student ATTENDED?

ALL ATTENDED APPOINTMENTS NEED TO BE UPDATED IF YOU WANT TO BE PAID FOR YOUR TIME.  THIS NEEDS TO BE DONE AT THE TIME OF THE APPOINTMENT.

NO UPDATE NEEDED IF Session MISSED or CANCELED!

  1. In Trac Navigation box Click Tracman
  2. Select Schedule and your schedule for the week will display.
  3. Find the appointment for the session and click on the time and an Appointment Entry box will display.
  4. Center:  Peer Tutoring
  5. Reason: Individual Tutoring
  6. Status: Attended
  7. Check that Time for session is correct update if session was longer than an hour.
  8. Click the box Automatically create the visit when this appointment is saved.
  9. Click Save
  10. DONE!  Great job.

How to view and check session visits for a pay period?

Visits in TutorTrac should match hours requested for payment in Banner with the exception of no-shows which will have a missed appointment.

  1. TutorTrac > Consultant Profile View 
  2. Trac Navigation box hover over Magnifying Glass 
  3. Click on Visits  
  4. Visit Listing Box displays
  5. Click on List Options arrow
  6. Select Search
  7. Go to the Date field, Enter pay period date range using the following format  11/14/202012/11/2020
  8. Click Search and sessions for the pay period will display. 
  9. Edit the individual record Click on the Seq number and visit record box opens
  10.  Make edit and Click Save 
  11.  If a visit is missing for an ATTENDED appointment, follow the steps above “How do I update appointments to indicate student ATTENDED?

How do I cancel an appointment?

APPOINTMENTS CAN ONLY BE CANCELLED UP TO 2 HOURS PRIOR TO THE TIME IN TUTORTRAC.

  1. In Trac Navigation box Click Tracman
  2. Select Schedule and your schedule for the week will display.
  3. Find the appointment to be deleted and click the “X” in the right corner.
  4. Click Delete to confirm.  You and the student will receive an email cancelation notice.

FOR SI LEADERS

Where do I find my SI Schedule?

Updates Coming Soon!

FOR MENTORED STUDY GROUP LEADERS

Where do I find my schedule in TutorTrac?

Updates coming soon!